Shipping Information

📦 Shipping Methods & Delivery Times

We offer multiple shipping options to ensure your Gentle Monster sunglasses arrive safely and on time. All orders are processed within 1-2 business days and shipped with full tracking information.

Shipping Method	Delivery Time	Shipping Cost	Tracking
Standard Shipping	5-7 Business Days	$9.99	✅ Included
Express Shipping	2-3 Business Days	$19.99	✅ Included
Overnight Delivery	1 Business Day	$39.99	✅ Included
Free Standard Shipping	5-8 Business Days	FREE on orders $150+	✅ Included

🌍 International Shipping Coverage

We proudly ship Gentle Monster sunglasses worldwide. Our international shipping service covers over 200 countries and territories with reliable delivery partners.

Available Shipping Regions:

• North America: United States, Canada, Mexico
• Europe: All EU countries, United Kingdom, Switzerland, Norway
• Asia-Pacific: Australia, Japan, South Korea, Taiwan, Thailand, Malaysia, Indonesia, Singapore
• Middle East: UAE, Saudi Arabia, Qatar, Kuwait
• Other Regions: South America, Africa, and additional countries upon request

📋 Order Processing & Fulfillment

Our streamlined fulfillment process ensures your Gentle Monster sunglasses are carefully packaged and shipped promptly.

📍 Shipping Restrictions & Policies

Address Requirements

• Complete Address: Ensure all address fields are filled out completely and accurately
• PO Box Delivery: We ship to PO Boxes for standard shipping only (not available for express/overnight)
• Military Addresses: APO/FPO addresses are supported with extended delivery times
• Business Addresses: Commercial deliveries available Monday-Friday during business hours

Special Handling

• Signature Required: All orders over $300 require adult signature upon delivery
• Insurance: All shipments are automatically insured up to full product value
• Gift Orders: Gift wrapping and personalized messages available at checkout
• Multiple Items: Orders with multiple items may ship separately to ensure faster delivery

📦 Packaging & Protection

Your Gentle Monster sunglasses deserve the best protection during shipping. We use premium packaging materials and methods to ensure your eyewear arrives in perfect condition.

Our Packaging Features:

• Protective Case: Every pair comes in an authentic Gentle Monster hard case
• Bubble Wrap: Extra cushioning protection for fragile items
• Sturdy Box: Reinforced shipping boxes designed for eyewear
• Eco-Friendly: Sustainable packaging materials whenever possible
• Tamper-Evident: Security seals to ensure product authenticity

❓ Shipping FAQ

Can I change my shipping address after placing an order?

Yes, but only within the first 24 hours after order placement and before the item ships. Contact our customer service team immediately at [email protected].

Do you ship on weekends?

We process orders Monday through Friday. Weekend orders are processed on the following business day. Express and overnight shipping options are available for Monday delivery of weekend orders.

What if my package is lost or damaged?

All shipments are fully insured. If your package is lost or arrives damaged, contact us within 48 hours with photos (for damaged items) and we'll immediately arrange a replacement or full refund.

Can I track my international order?

Yes, all international shipments include tracking. However, tracking updates may be limited in some countries once the package enters the local postal system.